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Planning a sacred Chardham Yatra, a customized holiday package, outstation cab hire, or flight booking? Our dedicated travel advisors are here to help you around the clock.

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Connaught Place, New Delhi
Mon – Sat • 9:30 AM – 7:30 PM
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AVAILABILITY

Business & Support Hours

  • Monday – Friday 9:00 AM – 8:30 PM
  • Saturday 9:30 AM – 7:30 PM
  • Sunday 10:00 AM – 6:00 PM
  • On-Trip Emergencies 24x7 Active
Help Center

Frequently Asked Questions

Quick answers to the most common queries about booking, payments, customizations, and our on-trip support.

Our travel consultants typically respond within 15 to 30 minutes during business hours (9:00 AM – 8:00 PM IST). For urgent trip requests or cab bookings, our 24/7 WhatsApp desk and direct hotline provide instantaneous assistance.

Absolutely! Every journey with Umbrella Trip can be 100% customized. Whether you wish to adjust hotel tiers, extend nights, add private sightseeing cabs, or arrange special helicopter transfers for Chardham and Kedarnath, our experts tailor every detail to your preference.

We accept all major Credit/Debit cards (Visa, MasterCard, RuPay), UPI (Google Pay, PhonePe, Paytm), Net Banking, and direct NEFT/RTGS bank transfers. All transactions are encrypted via 256-bit SSL gateways with 100% buyer protection.

You are never on your own. Every booked traveler is assigned a dedicated Trip Coordinator reachable 24/7 via call and WhatsApp for real-time roadside assistance, hotel check-in coordination, flight/train delays, and emergency re-routing.

Yes! We warmly welcome visitors to our headquarters in Connaught Place, New Delhi. Our consultants are available Monday through Saturday from 9:30 AM to 7:30 PM. Walk-ins are welcome, or you can call ahead to reserve a dedicated travel planner.

ON-TOUR ROADSIDE & TRIP DISPATCH

Travelling right now and need immediate help?

Our active trip coordination team is on standby 24/7 for real-time roadside help, route assistance, and urgent booking adjustments.

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