Privacy Policy

When you browse our portal, submit an enquiry form, reserve a tour, or communicate with our travel advisors, we collect essential information required to deliver premium travel services:

• Contact Details: Full name, telephone/mobile number, email address, and residential city.
• Travel Preferences & Itinerary Data: Preferred dates of travel, destinations, passenger counts, hotel tier preferences, and vehicle selections.
• Identity & Documentation (When Applicable): Passport details, government-issued photo ID copies (Aadhaar, Voter ID, Driver License) strictly required for hotel check-ins, flight tickets, permits, and visa application processing.
• Technical & Usage Information: IP address, device type, browser specifications, and session metrics collected via standard web analytics to optimize site performance.

We process your personal information solely for legitimate business purposes and booking fulfillment, including:

• Customizing and executing your holiday tour itineraries, cab dispatch, driver allocations, and hotel reservations.
• Sending instant booking confirmations, travel vouchers, driver contact details, invoices, and emergency updates.
• Providing responsive customer care, resolving queries, and assisting with on-tour adjustments.
• Complying with statutory regulations, tourism department guidelines, and tax accounting obligations under Indian Law.

To complete your travel arrangements, specific passenger information must be coordinated with authorized service providers:

• Hospitality Partners: Hoteliers and resort managers receive guest names and stay dates for room allocation.
• Transport & Cab Fleet: Assigned chauffeurs receive pickup locations and passenger contact numbers for smooth travel coordination.
• Airlines & Consulates: Ticket issuers and visa processing bodies receive passenger documentation as mandated by aviation and immigration authorities.

We implement industry-standard administrative, physical, and technical safety measures to safeguard your personal data against unauthorized access, loss, or misuse:

• All web sessions and data transmissions are encrypted using modern Transport Layer Security (TLS/SSL).
• Payment transactions are routed through certified, PCI-DSS compliant payment gateways. We never store debit/credit card numbers or CVV codes on our servers.
• Access to confidential customer files is strictly restricted to authorized travel coordinators who are bound by non-disclosure agreements.

Our website uses small text files called cookies to facilitate navigation and monitor overall platform health:

• Essential Cookies: Required for secure session verification, CSRF security tokens, and form submissions.
• Analytics Cookies: Anonymous aggregated data (such as Google Analytics) that helps us understand visitor search patterns, optimize page speeds, and improve travel package listings.

You can adjust your web browser settings to decline cookies at any time; however, some interactive features (such as quote calculation and form submission) may require cookies for proper functioning.

You have complete control over your personal data:

• Right to Access: You may request a copy of the personal details stored with your active bookings.
• Right to Rectification: You can update or correct incorrect passenger names or contact details at any point prior to travel voucher issuance.
• Right to Erasure: You may request the deletion of your historical enquiry records, subject to mandatory accounting and legal record-keeping requirements.

If you have any questions, comments, or data privacy requests concerning this Privacy Policy, please reach out directly to our Data Protection Officer: